Why is my nut butter jar/squeeze pack thick and crumbly?

We apologize for the inconvenience and frustration. Our nut butter should always be creamy and delicious! Although we strive to not have oil separation in any of our nut butters, the nut butter should never be so dry that it is difficult to spread or get out of the jar. Dry nut butters can result from overheating during the production process. If you've experienced this, we recommend checking each best by date on shelves to ensure it does not match your current jar. It's likely this is a batch occurrence and this will help you find fresh jars in the future. Also, give the jar a squeeze. It should "give" a little bit, indicating that it's the perfect consistency. Additionally, we would love to hear from you if you've experienced this issue so we can fix this.

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