Nut Butter Questions

Questions About Nut Butter
  • Why is my nut butter jar/squeeze pack sometimes thick with no oil separation?

    We apologize for the inconvenience and frustration. Our nut butters should always be creamy and delicious! Although we strive to minimize oil separation in all of our nut butters, the nut butter should never be so dry that it is difficult to spread or get out of the jar. If you’ve experienced this, we recommend noting the best by date printed on the jar. Next time you’re at the store, be sure to pick up a jar with a different best by date to ensure it’s coming from a different batch. Additionally, we would love to hear from you if you’ve experienced this so we can fix it!
  • Does Justin's offer an organic nut butter?

    Our peanut butter cups are made with 100% organic ingredients. While our nut butters are not certified organic, we strive to source our ingredients as mindfully as possible and use organic ingredients wherever possible. If you have any additional questions, we’d love to hear your thoughts!
  • Where can I buy Justin's if I live outside of the U.S.?

    While we have limited availability outside of the U.S., our organic Dark Chocolate Peanut Butter Cups can be found at most Starbucks locations throughout Canada. You can also find our Honey Peanut Butter squeeze pack in the protein box at Starbucks. Still craving more? Our online store now ships to Canada! For Canadian shipments, please contact our online store at 866-972-6879 (Toll-Free) or justins@worldpantry.com.

  • Where can I find the 12 oz jars of nut butter?

    The 12 oz jars are available in Classic Almond, Chocolate Hazelnut, Maple Almond, Honey Almond and Vanilla Almond Butter exclusively at Target and Walmart. To confirm that your store carries these products, we recommend calling first. 

  • Why is there a white coating on the surface of my nut butter?

    What you are seeing in your Chocolate Hazelnut Butter or Vanilla Almond Butter jars is called cocoa bloom. This occurs naturally when the cocoa butter separates, solidifies and rises to the surface of the jar. Although this blooming is not a food safety hazard, and it is still consumable, we understand how the appearance may be alarming. If you would like to send a message with the flavor and best by date and a picture of the cocoa bloom, we’d love to track the batch as well as replace your jar!

  • Why aren't your nut butters organic?

    Our peanut butter cups are made with 100% organic ingredients. While our nut butters are not certified organic, they are made with other organic ingredients and nuts that are sourced as locally and sustainably as possible. At this time, we do not source organic nuts for our nut butters as a result of the scarce availability and rising prices due to the California drought. 

    Didn't find what you're looking for in our Support Center? Email us!